Integral Consulting Services

1147-Senior AV/VTC Engineer

US-NC-Fort Bragg
# of Openings
Information Technology






Intergral is seeking an experienced Senior  AV/VTC Technicians to support the mission of the US Army Intelligence and Security Command (INSCOM) in their Visual Information Management Branch.  



Job Description

  • Team Lead for On-Site engineering personnel. Customer Liaison for company/contract on location.
  • Provides support and services in the AV Engineering Team supporting a DoD organization with video teleconferencing services.
  • Resolves system operational problems by troubleshooting and performing fault isolation.
  • Repairs, replaces, or reprograms faulty equipment, as required.
  • Schedules AV/VTC sessions, maintains a call schedule and coordinates reservations and scheduling of AV/VTC services with outside agencies for executive level users.
  • Performs setups, tests, adjustments, operations, and shutdowns of equipment in support of AV/VTC sessions.
  • Provides client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment.
  • Acts as equipment custodian and performs inventory asset management and accountability functions.
  • Provides life cycle refresh projections for AV/VTC infrastructure and AV equipment build out projects.
  • Conducts site surveys to establish AV/VTC Systems and equipment customer requirements.
  • Provides on-site support primarily at main customer site location; provides occasional alternate or satellite site support and/or travel as needed
  • Responsible for evaluating, designing, documenting, installing, implementing, testing, maintaining, operating, removing and upgrading, and modifying video teleconferencing equipment systems.
  • Responsible for the generation of and compliance with customer organization and contractual recurring daily, weekly, and monthly reporting requirements; nonrecurring and special reports; developing and implementing metrics capture processes and procedures, quality control and assurance processes and procedures; performing other tasks as assigned and demonstrating proficiency, accuracy and attention to detail in assigned duties.
  • Ability to perform duties in the DOD classified and unclassified environments including use of KIV-7 encryptions keys for ISDN/IP classified connectivity.
  • Knowledge and use of IEEE 802.3 Ethernet, TCP/IP, QoS, ISDN, Firewall Traversal, SIP, H.323, relevant video standards as well as DoD Video Security Technical Implementation Guides (STIG) processes, familiarity with and ability to comply with the Defense Information Systems Agency (DISA) operational guidelines.
  • Working knowledge of SIP, ISM, H232, H320, H460, TLS, RTP, SRTP, TCP/IP and UDP; content control protocols, video compression standards; packet analyzers; routing protocols and networking fundamentals; Tandberg, Polycom and Cisco video and voice technologies
  • Full working knowledge of commercial construction methods such as ceiling deck constructions, wall framing, structural engineering, electrical wiring and cable/fiber installation
  • Proficient in MS Office applications (e.g., Word, PowerPoint, Access, Outlook, and Excel)


Experience, Skills, and Qualifications



  • No less than 6-10 years current experience of performance in designing, installing, and configuring enterprise Desktop VTC deployments
  • BA/BS in Information Technology field, or 12-15 years relevant experience
  • Understanding of Department of Defense (DOD) & DISA VTC requirements.
  • Knowledge of Security Technical Implementation Guides (STIGS)
  • AMX, Crestron, or Extron control programming certifications
  • INFOCOMM CTS Certification
  • CompTIA A+, Network+ or Security +
  • Familiar with AR 25-1 and DoD PAM 25-91
  • Working knowledge and experience configuring Tandberg/Cisco Codecs
  • Understanding of basic networking and cable termination skills
  • Experience with classified and unclassified IP video teleconferencing
  • Knowledge of audiovisual systems
  • Knowledge of video teleconferencing systems
  • Knowledge of TCP/IP network routing and switching
  • Experience with any of the following programming languages: C+, C++ or C#, Visual Basic, or HTML
  • Knowledge of AMX, Crestron, or Extron control systems
  • Knowledge of audio Digital Signal Processors (DSPs)
  • Knowledge of TCP/IP network routing and switching
  • Knowledge of wireless technologies



  • Experience supporting INSCOM
  • Experience with DITSCAP/8500.2 IA controls
  • Understanding of PKI
  • Strong attention to detail and organizational skills
  • Excellent communications skills
  • Strong analytical and problem solving skills


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